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CRM-system is special software for small, medium and large businesses, which is used to automate customer service. Thanks to the CRM system, the complete history of relations with customers, clients and subcontractors is stored in one place, and all the collected data can be used in the work of each of the company’s employees.

The CRM system improves the quality and quantity of sales, increases the level of customer service (thanks to the “individual” approach to each of them), simplifies, accelerates and improves all business processes, allows the manager to monitor the work of each of his employees at each stage of the sale.

The CRM system in its essence combines marketing, sales and service into one whole combination, saves you and your employees from the time spent in vain searching for the necessary information, recording work reports, and instead allows you to focus purely on the client and his wishes . This will significantly reduce the time of the process of mutual understanding between your company’s employees and the client, and therefore, speed up revenue generation.

What does CRM include?

• Customer accounting
Saving the history of cooperation with all clients

• Sales management
Creation and adjustment of visual examples of sales, control of transaction stages

• Reporting and analytics
Creation of graphs, charts, tables

• Automation of business processes
Automatic setting of tasks, sending of letters, reminders

• Integration with IP telephony, mail, website, social networks and messengers
Whatever channel the buyer uses to contact the company, the request must be recorded in the CRM system, and all communication must be conducted only through it.

• API interface
For interaction with 1C, mobile programs and corporate software.

• Task management
The manager should instantly receive notifications about overdue and successfully completed tasks.

We repair and replace laptop keyboards of any model, any manufacturer.

Our warehouse contains a large number of keyboards from the most famous manufacturers: Acer, Apple, Asus, Dell, Fujitsu Siemens, HP, Lenovo, MSI, Packard Bell, Samsung, Sony, Toshiba, etc. Extensive experience allows us to guarantee the successful replacement or repair of the keyboard of absolutely any laptop within 1-2 days.

Minor damage is repairable, whether it’s spilled tea on the keyboard or something similar, in which case the keyboard is disassembled, cleaned, washed and magically back to work.

If the damage is severe and the keyboard cannot be repaired at all, we will order a suitable one and install it on your laptop. It also happens that the damage on the keyboard is so minor that it simply does not make sense to change or repair the keyboard, since the problem is only 1-2 buttons, which brings discomfort during work.

In this case, our specialists carry out repairs promptly, quickly restoring damaged parts of the keyboard to working condition. Laptops are small in size, so their keyboards are also significantly smaller than desktop PC keyboards. This is the main reason for increased fragility of keyboards in laptops.

Site promotion is a tool for the development of your business, and the effectiveness of the promotion directly affects the effectiveness of the business.

There are several ways to promote through the site
• SEO promotion
• Contextual advertising
• Social promotion

These methods are the main ones, but there are also additional tools for improving the promotion of the site. The main thing is not to miss this important aspect in the development of your business on the Internet as promotion through the site. Naturally, which of the promotion options is better to choose is up to you, but you must definitely entrust it to professionals.

SEO promotion

SEO (Search Engine Optimization) is a set of actions that help potential customers quickly find your site in Google, Yandex (and other) search engines. The goal of SEO is to build robots’ trust in the resource.
This type of promotion requires time and a lot of work on the site, but the result is positive. The number of visitors to your site increases and, as a result, the profit of your business increases.

The guarantee of our success is professional work in several stages:

1. Selection of a set of key phrases that are most often found in site tests

2. Analysis of output by search engines based on keywords and phrases

3. Site code optimization, site content editing

4. Registration in directories, increasing the number of external links

5. Adding changed texts to the site

6. Monitoring of results

7. Achievement of goals:

– Increasing site traffic

– Increasing the company’s visibility

– Increased sales growth

– Increasing the company’s visibility

Contextual advertising

Contextual ads are more than just ads that are displayed according to the content of the web page they are placed on. Today, it is a powerful and highly accurate tool for reaching your potential customers online. With the help of modern tools that are now available in AdWords, you can very finely select your audience and convey your advertising message to them. Thus, by using AdWords, you make the most of your advertising budgets and get your customers quickly.
This method requires less waiting time for conversions to your site, but at the same time it is quite expensive, as it requires a budget for an advertising company in Google.

Promotion in social networks

SMM OR PROMOTION IN SOCIAL NETWORKS — a complex of works in social networks aimed at increasing the popularity of a brand, product or service, ensuring audience loyalty and growth of business KPIs.
Social networks bring together a huge audience that is potentially open to communication and instant feedback. That is why promotion in social networks is an effective tool that allows you to solve the most important PR tasks.

STAGES OF PROMOTION

1. Studying the audience, drawing up a strategy.
2. Designing a travel guide, developing a content plan.
3. Involvement of the audience.
4. Support and guidance of travelers.
5. Targeted advertising.

One of the main differences of this type of telephony compared to the traditional one is the low price without any loss of communication. This is primarily due to the fact that extensive networks of telephone exchanges, numerous telephone lines and satellite relays are no longer needed. Modern data compression technologies are used for telephony. Therefore, different types of data of different users can be transmitted simultaneously through one communication channel. And the communication channels themselves are high-speed and fully utilize their resources. Thus, an acceptable price for services is formed. However, if you add in more detail the advantages of this innovation, then you can cancel that the cost is far from the only plus, here are a few more

+ You will no longer need an expensive office PBX

+ Costs for international and long-distance calls are reduced by 3-5 times

+ You also have the opportunity to purchase several phone numbers of different cities or countries for one device and receive calls regardless of your location, which is especially important and convenient in the business sphere

+ The problem of busy line is solved. You order a forwarding on your PBX with a “busy” signal to the phone number of the IP-telephony server, which converts it into IP packets and sends it to the subscriber’s computer. The “Incoming call” icon appears on the subscriber’s computer, after clicking which it is possible to talk to the phone

+ Voice data and fax messages are transmitted using IP – the main set of Internet protocols, this solution automatically provides access to the resources of the Network, which means that there is an opportunity to significantly save on renting communication lines and paying for services

It is obvious that IP-telephony has a future and our company will gladly help you get one step closer to it!

Time is the highest value. Remote PC support is a solution to current problems, saving time and money. This is operational assistance in the operation of specialized programs, assistance with OS setup, antivirus programs, and any other problems that may arise during the work process.

The principle of operation is simple: to receive remote assistance from our company, you will need an Internet connection with a speed of at least 256 Kbit/s, now this requirement can be fulfilled by almost any provider, so there should be no problems. After downloading and running the Team Viewer program, you should communicate the ID number and password to our employee, after which he will be able to see only what is happening on your screen, as well as control the keyboard and mouse.

Many clients have concerns about the security of remote access, we are in a hurry to dispel doubts! The IT specialist gets access to your desktop only after starting the program, which excludes the possibility of unauthorized access to your computer without your consent. In the process of work, you see everything that is happening and you can control it, at your discretion, just one click of the mouse can close the program at any time and terminate the connection, and therefore the access of the IT specialist.

Today, remote access is the fastest way to communicate between a technical specialist and a client who has problems with the computer or its software.

A personal IT-manager is a person to whom you can always turn with one or another problem in the field of IT outsourcing, a person whom you can trust, a person who is a connecting link between the client and the technical specialist directly.

He controls the technical side of the work process, signs the contract on behalf of the company, can enter or remove certain clauses in the contract by agreement.

Your personal IT manager is always on call, able to explain in an accessible language any technical nuances related to the operation of computer equipment, provide initial consultation, the phone is always on for you.

A personal IT manager provides an individual approach taking into account all the wishes of the client to solve this or that task, which greatly simplifies interaction in the service process.

IT-audit deals with checking and analyzing how to effectively use and apply information technologies in the work process of any enterprise.
It’s no secret that today in any company, information technology, that is, in simple language, all computers, laptops, software, the Internet, mobile devices, and others, constitute an important basic working tool for those who work at this enterprise. Using these tools, all employees of the company (it does not matter whether it is a worker in the workshop or the general manager) perform their duties every day.

Therefore, we can conclude that information technologies are something like the bases, the foundations for all kinds of business processes in a manufacturing or trading company of any solidity, they really significantly affect labor productivity and the company’s performance indicators.

That is why it is so important to keep information technology in perfect working condition, and to operate it carefully and as efficiently as possible.

Our company will help to conduct a high-quality, competent audit of your enterprise, systematize all results and do everything necessary to improve the quality indicators of your company’s activity.

Хмарний сервіс або віртуальний сервіс (Cloud Server) – це чудова можливість отримати послугу високої серверної потужності найкращого обладнання для Вашого бізнесу. Серверна частина складається лише з надійних платформ підвищеної продуктивності.

Хмарний сервер – це крок у майбутнє для компаній різного рівня і з різними вимогами. Віртуальний сервер дозволяє знаходити рішення поставлених завдань максимально ефективно з найменшими фінансовими витратами.

Можливості хмарного сервера неймовірно великі, користувач може налаштувати ресурс послуги найзручнішим для себе чином, після чого легко управляти ним.

Commercial, which means paid, hostings are mostly oriented towards professional work. Companies that can provide hosting, on the other hand, offer a fairly wide range of possibilities.

A wide range of possibilities includes such a service as registration of a personal second-level domain on any server, including a professional one, where work with dynamic pages is carried out using script languages: PHP, Perl/CGI, ASP, etc.

You also get various options for remote administration, monitoring, statistics, secure access via https.
An important factor that distinguishes commercial hosting from others is the possibility of professional work with databases, mailboxes via sendmail, smtp, etc.

It is impossible not to mention another important advantage of commercial hosting – it is traffic without limitations of communication channels and large resources for commercial use of disk space. Each client has the right to choose a tariff based mainly on his own needs.

Before concluding the contract, the client is registered using a special form. For natural persons, the contract must be concluded online. Legal entities provide the required package of documents in person or send them by mail.

Modern life is hard to imagine without electronic devices: computers, printers, tablets, phones.

In order to independently purchase any of the above, in the usual case, you should read a mountain of literature, listen to a lot of advice from competent and not so sales consultants in stores, study the technical characteristics of all popular brands today, and after a long time finally make the long-awaited purchase and hope that you were not mistaken and that the new device will not have a shortage of necessary functions or, conversely, an overabundance of features that you personally do not need, but at the same time, you personally paid for. Our company will save you from all this headache once and for all!

We can fully equip your house or office within a few days: computer equipment, network equipment, office equipment, laptops, individual spare parts, software for any type of work, any position.

First of all, we will find out why you decided to buy certain equipment, we will analyze your functional expectations. It’s no secret that home appliances differ from office appliances at least in that in the second case they are subjected to much more frequent loads, which is undoubtedly important to consider when buying.

Our professionalism will allow you to optimally choose the solution you need with a good balance of price and quality. We will help you choose the equipment you need, taking into account all your wishes and necessary technical characteristics, and we will also configure it so that you can start working immediately without wasting time, which is undoubtedly a great value nowadays.

All equipment will undergo mandatory testing before delivery, because the main goal is your positive opinion about us!